Refund Policy:
If your order has not been shipped, you may cancel your order. In this case please email or call immediately since our shipping time is often faster than 3-7 business days. However once your products has shipped items are non-refundable. We do not offer refunds once your order has been shipped.
Shipping Policy:
Processing time for all orders are 3-7 business days. Operating hours are Monday - Friday. After items have been processed , then shipping will begin. Shipping usually takes 2-5 days.
Return Policy:
We do not accept returns on any items due to the hygienic nature of our products, If you recieve damage products please email us with pictures and we will take care of it.
Invalid Address:
We are not responsible for invalid addresses. Please reach out immediately before your order is printed or shipped. If you do not contact us in time and your order has been shipped we will not be able to cancel or refund the order until package is returned. * Please double check address before you check out.*
Product Information:
Our products are not intended to treat , cure, prevent or diagnose any medical condition. If you are pregnant or nursing or have any other health conditions please consult with your physician before using our products. Do a 24 hour patch test to assure no allergic reaction takes place we are not responsible for allergic reactions to our products refer to ingredients list before purchasing
Weather Conditions:
We make products that can be vulnerable to the weather. Shipping during cold or hot climates may cause freezing or melting. This will definitely alter the texture of some products. If the product has melted when you receive it, put in refrigerator for a few minutes it will resolidify. If arrived frozen allow time for product to reach room temperature. Melted butter may appear half full in jar but you are not receiving less product, once butter has melted it is no longer whipped and will become like a balm. I will not reship or offer refund for melted or frozen butter as the texture doesn't change with benefits and goodness of the product.